NDIS Report writing template for Support Coordinators

Reporting can be a daunting task for Support Coordinators, but it's an important part of the role to assist participants to access the supports they need to live their best lives.

Support Coordinators play a vital role in the National Disability Insurance Scheme (NDIS), assisting participants to manage and implement  their NDIS plan, by building their capacity to understand the NDIS, utilise their funding, link in supports and services and increase their natural connections and inclusion in the community.

Support Coordinators are a safeguarding role between the NDIS and a participant.  This means ensuring a participant receives the supports that have agreed to receive, supporting a participant to resolve complex issues and providing Reports to the NDIS to advise of any barriers or risks that would prevent a participant from being able to manage and implement their NDIS plan. 

Comprehensive and accurate reporting is a critical part of the Support Coordination role which we outline in our NDIS Support Coordinator Training.

In order to be effective, reports must be well written, concise and provide the necessary information to evidence how a participant has been supported to achieve their goals.  This can be a daunting task, especially when starting out in the role.

Our Support Coordinator Training will help you to understand the information you need to report on and provide a structured process to follow.  

What NDIS reports do Support Coordinators need to complete, and when?

According to the NDIS, Support Coordinators should complete the following reports:

  • Initial plan implementation report completed 8 weeks after a participant’s plan begins or after the Support Coordinator accepts a referral to work with a participant.  Support Coordinators should review and outline:
    • what the participant and Support Coordinator have agreed to work on
    • steps taken by the Support Coordinator within the first few weeks to help the participant to utilise their NDIS plan.

  • Mid-term or progress reports can also be requested in a NDIS Request for Service, which is a formal NDIS referral to support a participant.  Support Coordinators should:
    • detail how they have supported a participant to manage and implement their NDIS plan
    • provide a general progress update on how the participant is progressing and identify any barriers to utilising the NDIS funds and/or any emerging risks or concerns
    • outline the work a participant has agreed for a Support Coordinator to work on in the future, including how any actions or strategies will be implemented to address any barriers, risks or concerns. 

  • An end of plan Review Report (Progress Report) should be completed before the participant’s next plan Reassessment date or at the end of each year, if the period of a participant’s NDIS plan is longer than one year.  The participant and their Support Coordinator should reflect on how the participant’s plan has been implemented, including:
    • how the participant used the funding in their NDIS plan to pursue their goals, the links to community supports and mainstream services, progress towards their goals, and outcomes achieved  
    • the actions taken to support a participant to build their capacity to manage and implement their NDIS plan and achieve their life goals
    • any barriers or challenges which may have impacted on the plan implementation, including what the impact was and how the Support Coordinator worked with the participant to address and overcome these challenges
    • the future goals for the participant and recommendations of the supports required to support the participant to achieve their life goals.

What if I need help writing my NDIS report?

If you need help writing your NDIS report, our team at Support Coordination Academy can assist you.

Our NDIS Support Coordinator Training will help you to understand what the NDIS Implementation and Progress Reporting templates look like and how to complete them.
For additional support to increase your skills in reporting writing, we offer professional coaching to focus on the skills you want to develop and to provide one on one support to develop your professional practice.  

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