Coordination Academy was formed in 2015 by Phillip Laidlaw and Julie Patterson
who both have a long history of working with disability service systems in
In the late 1990’s Julie’s three children were all diagnosed with ASD while the
family was living in the Pilbara. Julie and her husband were early implementers
of WA’s self-direction model, as they coordinated early intervention and other
supports for their children. Insights from these experiences ground Julie’s
work in the values of family and individual empowerment.
Around the same time Phil was starting his career as an Occupational Therapist
working on the closure of one of the last large institutions in Queensland. He
has worked extensively with individuals and families in therapy, supports
facilitation and community linking roles, and has worked with the NDIA and
service providers to design service models, tools and resources.
Phil met in 2008 and have been collaborating ever since across lots of projects
with governments, service providers, individuals and families. They have lived
and breathed NDIS since 2013 and understand the challenges and opportunities it
brings. Their work is always centred on practical approaches that help individuals
and organisations collaborate and work towards a better future.
created to help people with disability to get the best value and outcomes from
their NDIS plans. The organisation’s first priority has been to grow and
improve the supply of Support Coordination services by giving organisations and
Support Coordinators the clarity and tools they need to thrive.
SCA’s tools and resources have been extensively trialled and refined and our
training has been accessed by more than 1500 support coordinators across
In 2019 Mary
Ingerton was appointed as the General Manager of Support Coordination Academy. Mary, Phil and Julie have known each other for
more than ten years. Mary is a Social Worker with strong social justice and
business building credentials and is extremely dedicated to making a real
difference in the lives of both people living with disability and the workers
who support and empower them.
they lead SCA’s team as we build relationships and support great and confident Support Coordination practice
around the country.
A NDIS that delivers positive changes for all Australians with disability - including those who are vulnerable and have few informal supports
An Australia where people with disability have the same opportunities as all other members of society
A confident support coordination sector that constantly thrives to empower participants to set new expectations about what's possible, and to live life the way they want to