Our mission is to
empower professional
Support Coordination practice


Positive changes for all

A NDIS that delivers positive changes for all Australians with disability
- including those who are vulnerable and have few informal supports

Equal opportunities

An Australia where people with disability have the same opportunities as all other members of our society

Support Coordination Excellence

A confident Support Coordination sector that constantly thrives to empower participants to set new expectations about what's possible and to live life the way they want to

A bit about us...

Support Coordination Academy was formed in 2015 by Phillip Laidlaw and Julie Patterson who both have a long history of working with disability service systems in different ways.
In the late 1990’s Julie’s three children were all diagnosed with ASD while the family was living in the Pilbara. Julie and her husband were early implementers of WA’s self-direction model, as they coordinated early intervention and other supports for their children. Insights from these experiences ground Julie’s work in the values of family and individual empowerment.

SCA was created to help people with disability to get the best value and outcomes from their NDIS plans. The organisation’s first priority has been to grow and improve the supply of Support Coordination services by giving organisations and Support Coordinators the clarity and tools they need to thrive.
Around the same time Phil was starting his career as an Occupational Therapist working on the closure of one of the last large institutions in Queensland. He has worked extensively with individuals and families in therapy, supports facilitation and community linking roles, and has worked with the NDIA and service providers to design service models, tools and resources.

SCA’s tools and resources have been extensively trialled and refined and our training has been accessed by more than 2000 support coordinators across Australia.   

Julie and Phil met in 2008 and have been collaborating ever since across lots of projects with governments, service providers, individuals and families. They have lived and breathed NDIS since 2013 and understand the challenges and opportunities it brings. Their work is always centred on practical approaches that help individuals and organisations collaborate and work towards a better future.

In 2019 Mary Ingerton was appointed as the General Manager, and has a Social Work background with strong social justice and business building credentials.  Mary is extremely dedicated to making a real difference in the lives of both people living with disability and the workers who support and empower them.

Together, we lead Support Coordination Academy's team as we build relationships and support great and confident Support Coordination practice around the country. 

Created with