ENTRY LEVEL

NDIS Support Coordinator Training

A comprehensive training program all purpose designed with a focus on best practice to support you to excel in the Support Coordinator role!
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Benefits of our training program

Facilitated
 Workshops

4 x half day online Workshops via Zoom (3.5 to 4.0 hours starting at 9am QLD time zone) - scheduled on Monday 27th and Thursday 30th November & Monday 4th and Thursday 7th December. 

Pre-Workshop Activities

A resource to download with activities to complete before each Workshop - an opportunity to gain a deeper understanding of the topics we will discuss in each Workshop!

Extensive
Handouts

Each Workshop has numerous Handouts for your to download and use - includes information to enhance your learning and tools you can easily implement in your day to day practice!

Additional
Resources

Links to additional resources for you to access - all based on the information we discuss within each Workshop to broaden your understanding!

Self-Assessment Questions

Self-paced questions to progress through in your own time based on the content discussed within each Workshop - to test and reinforce what your learnt!

Certificate of Completion

Once completed the training program generate your own Certificate of Completion - a detailed Certificate to evidence the comprehensive training completed! 

Take your career and expertise to the
next level!

Discover what you will learn!

WORKSHOP 1
Support Coordination and the NDIS

  • NDIS overview and Access criteria
  • Substantially reduced functional capacity
  • NDIS Partners and Participant Pathway
  • Levels of Support Coordination
  • SC Billable hours and activities
  • Calculating billable time

WORKSHOP 2
Support Coordination Pathway

  • Building networks and connections
  • Resilient supports and adding value
  • Community Participation in Action
  • Capacity building & Choice and Control
  • Receiving and accepting Referrals
  • Intake and onboarding a Participant

WORKSHOP 3
Planning and Identifying Priorities

  • Person Centred Planning
  • Capacity building opportunities
  • Reviewing and setting goals
  • Plan Management options
  • Budget flexibility and pricing
  • Action Plan and Progress Reports

WORKSHOP 4
Link, Coach, Refine and Review

  • Conflict of Interest and Safeguarding role
  • Reasonable and Necessary criteria
  • Mainstream interface and the NDIS
  • Plan and manage crisis situations
  • Dignity of Risk vs managing Risk
  • Reviews, Reports & Reassessments
Meet the FACILITATOR

Shaughn O'Donoghue

Shaughn has over 30 years' experience working in the disability and human services sector and manages a successful Specialist Support Coordination business on the Sunshine Coast.  Shaughn's extensive experience along with his hands-on approach ensures everyone understands the complex NDIS environment and what it takes to become a professional Support Coordinator!  
Patrick Jones - Course author
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